Medical center entrance

What Kaiser Permanente’s Sunset Boulevard Medical Center Really Offers in Los Angeles

If you find yourself at Vermont and Sunset trying to figure out which door at Kaiser Permanente to walk through, you are not alone. The Los Angeles Medical Center spans several buildings across East Hollywood, and which one you choose depends on what you need today. Here is how the campus actually works on the ground, with hours, addresses, and the practical steps that make a visit go smoothly.

What’s on the Sunset Boulevard campus, building by building

The hospital itself anchors the campus at 4867 W Sunset Blvd, Los Angeles, CA 90027. The hospital campus is open 24/7 and houses the Emergency Department and inpatient services. Right away, this tells you where to go if something cannot wait for an appointment.

Two large medical office addresses handle most outpatient visits. The medical offices at 1515 N Vermont Ave run Monday through Friday 6:30 a.m.–7:00 p.m. and Saturday–Sunday 7:00 a.m.–5:00 p.m. The medical offices at 4700 W Sunset Blvd open earlier and stay open later on most days: Monday–Saturday 6:30 a.m.–9:00 p.m. and Sunday 8:00 a.m.–9:00 p.m. If your clinician sent you to “Vermont” or “4700 Sunset,” these are the doors and hours they mean.

Specialty and support services are clustered in nearby buildings. At 1505 N Edgemont St you will find Addiction Medicine, Infectious Disease, Neurology and Sleep Medicine, Speech and Language Pathology, and a Radiology site with mammography. At 1526 N Edgemont St, expect Gastroenterology and Liver services, imaging including MRI and ultrasound, Physical Medicine and Rehabilitation, and Occupational Therapy. The 1515 N Vermont building concentrates Dermatology, Hematology/Oncology, Vision Essentials and Optometry, and Pulmonary services. Pediatrics, Teen Medicine, Psychiatry, Nephrology, and the outpatient Laboratory sit within the 4700 W Sunset building.

Two nonclinical stops matter for many visits. Financial Counseling sits on the hospital’s first floor at 4867 W Sunset and is listed as available 24 hours a day, 7 days a week. The Hospital Cashier Office, also on the hospital’s first floor, keeps Monday–Friday 8:30 a.m.–6:00 p.m. hours. If your day includes billing questions or a payment, these hours save a second trip.

There is a cafeteria on site as well. Rejuvenate Cafe is at 4733 W Sunset Blvd, 2nd Floor, and it operates Monday–Friday 7:00 a.m.–9:00 p.m. and Saturday–Sunday 8:00 a.m.–7:00 p.m. It also posts holiday hours 8:00 a.m.–7:00 p.m. That late weekday close is useful if you are waiting on imaging or a pharmacy pickup in the evening.

Urgent care or the ER on Sunset: which door and what hours?

Kaiser Permanente runs both an Emergency Department at the hospital and a walk-in Urgent Care nearby on the same campus. The Emergency Department is inside 4867 W Sunset Blvd and is open 24 hours. If you are driving and need the quickest drop-off, follow signs to the ER via Barnsdall Ave and N Vermont Ave. The campus directions specify pulling into the roundabout by the ER entrance after heading west on Barnsdall from Vermont, which avoids the more congested Sunset entrance.

Urgent Care operates at 4700 W Sunset Blvd. It is explicitly open 9:00 a.m.–9:00 p.m., 7 days a week, including holidays, and it accepts walk-ins for both medical and minor surgical needs. This location shares the same building as Pediatrics and the outpatient lab, which is why you will often see families here on evenings and weekends. If you are unsure whether to choose urgent care or the ER, Kaiser’s nurse advice line at 1‑833‑574‑2273 can help you decide how to route your same-day care.

OptionWhereHoursAccessNotes
Emergency Department4867 W Sunset Blvd24 hours, 7 daysWalk-in; ambulanceER drop-off via Barnsdall Ave and Vermont Ave roundabout
Urgent Care4700 W Sunset Blvd9:00 a.m.–9:00 p.m., daily including holidaysWalk-in; same-day online queue availableSees medical and minor surgical walk-ins
24-hour PharmacyInside hospital, 4867 W Sunset Blvd24 hours, 7 days including holidaysWalk-up counterMedication disposal kiosk on site; phone refills available
Nurse Advice LinePhone: 1‑833‑574‑2273Listed 24/7 for this serviceCall firstCan guide you to urgent care vs ER and help book same-day options

How prescriptions work here, including the 24-hour pharmacy

One of the most useful services on the hospital campus is the 24‑hour retail pharmacy located within 4867 W Sunset Blvd. It is open seven days a week, including holidays, and it offers on-site medication disposal via a secure kiosk. If you are leaving the Emergency Department at 2 a.m., you can still fill a discharge prescription before heading home.

The 4700 W Sunset building also houses a pharmacy, and many patients combine a clinic visit and pickup at that counter during regular building hours. For refills by phone, Kaiser lists an automated line at 1‑866‑879‑3408. If you prefer not to stand in line, ask your care team to set an order for mail delivery or use Kaiser’s same‑day delivery program; the published number for same‑day pharmacy delivery inquiries is 1‑877‑761‑4091. Delivery availability varies by address and the medication, so calling that line is the fastest way to confirm if your order qualifies.

Two quick tips that are specific to the Sunset campus. First, if you are already parked near 4700 W Sunset for an evening clinic slot, you will usually find the shortest late-day pharmacy lines at the 24‑hour pharmacy inside the hospital rather than the outpatient counter. Second, the cafeteria’s hours line up well with pharmacy peak times. If you are told it will be 20–30 minutes to fill, Rejuvenate Cafe down the block at 4733 W Sunset stays open until 9:00 p.m. on weekdays and 7:00 p.m. on weekends, which makes the wait more comfortable.

Getting here without guessing: parking, Metro, and the campus shuttle

The campus sits directly at the Vermont/Sunset Metro station. Kaiser’s facility information explicitly notes that the station is on the corner of Vermont Avenue and Sunset Boulevard, which is a useful landmark if you are arriving by rail or planning to meet a ride. Once on campus, an internal Sunset shuttle connects the hospital, medical office buildings, and parking areas. The shuttle is shown as running about every 30 minutes, with Monday–Friday 7:30 a.m.–10:30 p.m. service and Saturday–Sunday 8:30 a.m.–10:30 p.m. service. A special pickup can be requested during regular business hours from any medical center phone by dialing the posted internal extension.

Several parking structures serve the complex. The list published for campus lots includes 1505 N Edgemont St, 1515 N Vermont Ave, 1549 N Edgemont St, 4700 W Sunset Blvd, 4715 W Sunset Blvd, 4760 W Sunset Blvd, 4841 Hollywood Blvd, 4900 W Sunset Blvd, and 4950 W Sunset Blvd. This spread is helpful because clinic destinations shift day to day; if you are headed to Dermatology or Hematology/Oncology at 1515 N Vermont, for example, the Vermont structure saves a long walk.

For Emergency Department drop-off, the routing detail is very specific and can save time. Set your navigation to the corner of Barnsdall Ave and N Vermont Ave, come west on Barnsdall, and follow the ER signs to the roundabout entrance. This avoids turning across Sunset traffic and places you directly at the emergency entrance ramp. For anyone coordinating a ride, giving this cross-street rather than a building address works better with many rideshare apps.

If you are prioritizing transit, the walk from the Vermont/Sunset station to the hospital lobby is only a few minutes, and there are posted campus maps inside the lobby to point you to 4700 Sunset, 1515 Vermont, and the Edgemont buildings. Those lobby maps are available throughout the day while the 4867 W Sunset hospital campus remains open.

Where to find specific specialties on Sunset

Patients often ask whether they are headed to the right door for a specific service. On this campus, most specialty clinics are anchored to particular buildings, and you can save time by heading directly to the right address during listed operating hours.

Primary care, skin, blood disorders, and eyes

The 1515 N Vermont Ave building is the place for Dermatology, Hematology/Oncology, and the Vision Essentials suite, which includes Ophthalmology, Optometry, and an Optical Center. The building’s lobby opens early, with operating hours posted as Monday–Friday 6:30 a.m.–7:00 p.m. and Saturday–Sunday 7:00 a.m.–5:00 p.m. Vision clinics and labs follow their own appointment schedules inside those building hours, but that door schedule is your starting point.

Pediatrics, teen care, psychiatry, and kidneys

Head to 4700 W Sunset Blvd for Pediatrics/Teen Medicine, Psychiatry, Nephrology, and the outpatient Laboratory. The building is staffed Monday–Saturday 6:30 a.m.–9:00 p.m. and Sunday 8:00 a.m.–9:00 p.m. The campus Urgent Care also lives in this building and keeps 9:00 a.m.–9:00 p.m. daily hours, including holidays, which is convenient for same-day pediatric and adult needs that do not require the Emergency Department.

Addiction medicine, infectious disease, and imaging

1505 N Edgemont St concentrates Addiction Medicine and services for HIV and Infectious Disease, plus Neurology and Sleep Medicine. It is also a Radiology location, including mammography. For advanced imaging like MRI and ultrasound, and for Gastroenterology and Liver clinics, the campus directs patients to 1526 N Edgemont St. Physical Medicine and Rehabilitation and Occupational Therapy are also at that Edgemont address, which means a typical day there might include a clinic evaluation and a therapy appointment in one visit.

Hospital-based and maternity care

The 4867 W Sunset Blvd hospital houses inpatient services and the Emergency Department. Kaiser notes the campus holds a Birthing-Friendly designation from federal regulators, and inpatient dialysis and cardiac procedures are performed here. If a loved one is admitted or you are meeting a new baby, the hospital is continuously open and reachable through the Vermont and Sunset corridor. The chaplain services desk sits on the first floor of the hospital at this address, and it shares the same lobby hours as the hospital itself.

Home-based care and long-term services

Care teams for Home Health, Hospice Home Care, and long-term care coordination are located off the main campus at 3699 Wilshire Blvd in Koreatown. You would not go there for a clinic visit, but it is where forms, care coordination, and home-based services are administratively anchored for Los Angeles Medical Center patients.

What else to expect when you arrive

Language access and interpreter services are listed as available at all hours across the campus. If you or a family member prefer a language other than English, tell the front desk during check-in and your unit or clinic can request an interpreter. On the practical side, if you need to pay a bill in person, the Hospital Cashier Office at 4867 W Sunset is open Monday–Friday 8:30 a.m.–6:00 p.m. If you need general plan or benefits help outside those hours, the Member Services Contact Center lists a toll‑free number with 24‑hour, 7‑day staffing except on holidays.

The campus also posts a Sunset shuttle schedule that runs approximately every 30 minutes, which matters if you parked at one address but your appointment is at another. The weekday schedule of 7:30 a.m.–10:30 p.m. covers most evening clinic slots, and the weekend schedule of 8:30 a.m.–10:30 p.m. supports urgent care hours. Shuttle stops are marked near the main entries of the hospital and the larger medical office buildings.

Security maintains a campus command center line at a dedicated number and patrols the lots listed earlier. If you misplace an item during your visit, ask any front desk to contact Security for you. If you are moving a patient or visitor with mobility needs between buildings, staff can arrange a shuttle pickup during regular business hours using the posted internal extension.

Reader Q&A

Is there a 24‑hour pharmacy on the Sunset Boulevard campus?

Yes. The retail pharmacy inside the hospital at 4867 W Sunset Blvd is listed as open 24 hours a day, 7 days a week, including holidays. It also has a kiosk for safe medication disposal and supports refills by phone.

What hours does Urgent Care keep at 4700 W Sunset?

Urgent Care at 4700 W Sunset Blvd operates 9:00 a.m.–9:00 p.m. every day, including holidays, and accepts walk-ins for medical and minor surgical needs. If you would rather not wait on-site, you can check the queue and reserve a spot before heading in.

How do I reach the ER entrance by car without circling the block?

Set your navigation to Barnsdall Ave and N Vermont Ave, head west on Barnsdall, and follow the signs to the Emergency Department roundabout at the hospital. This routing is posted by Kaiser and avoids turning across Sunset traffic at busy times.

Is there food or coffee on site if I am waiting for a prescription or lab result?

Rejuvenate Cafe at 4733 W Sunset Blvd, 2nd Floor operates 7:00 a.m.–9:00 p.m. on weekdays and 8:00 a.m.–7:00 p.m. on weekends, with holiday hours 8:00 a.m.–7:00 p.m. Many visitors pair a pharmacy wait with a quick meal there.

Key things to know before you go

  • The hospital at 4867 W Sunset and its Emergency Department run 24/7. For ER drop-off, approach via Barnsdall Ave and N Vermont Ave to reach the entrance directly.
  • Urgent Care at 4700 W Sunset is open 9:00 a.m.–9:00 p.m. daily and sees walk-ins. The nurse advice line 1‑833‑574‑2273 can help you decide whether Urgent Care or the ER fits your situation.
  • There is a 24‑hour retail pharmacy inside the hospital and another pharmacy counter at 4700 W Sunset. For same‑day delivery questions, call 1‑877‑761‑4091.
  • The campus Sunset shuttle runs about every 30 minutes and operates 7:30 a.m.–10:30 p.m. on weekdays and 8:30 a.m.–10:30 p.m. on weekends. It links the hospital, medical offices, and posted parking lots.
  • Rejuvenate Cafe at 4733 W Sunset serves 7:00 a.m.–9:00 p.m. on weekdays and 8:00 a.m.–7:00 p.m. on weekends. If your prescription or lab wait is 20–30 minutes, it is the easiest on-campus place to sit.
  • Building hours differ. 1515 N Vermont is generally open Mon–Fri 6:30 a.m.–7:00 p.m. and Sat–Sun 7:00 a.m.–5:00 p.m., while 4700 W Sunset stays open later most days at 6:30 a.m.–9:00 p.m. with Sunday 8:00 a.m.–9:00 p.m.

When you narrow your plan, match the building and time window to your task. If you need same-day care that is not life threatening, 4700 W Sunset from 9 a.m. to 9 p.m. is the walk-in door. If a prescription is part of the visit, the hospital’s 24‑hour pharmacy at 4867 W Sunset simplifies the handoff before you head home.

Published: September 10, 2026 · Reviewed by the Holywood editorial team