De Longpre Avenue Plumbing Emergencies: Who Answers 24/7 in Hollywood, Los Angeles

Water on your floor near De Longpre Avenue is not rare and not complicated. Tell me what you see, I’ll tell you who to call and in what order. If a pipe bursts by your kitchen on the 6500 block, if a neighbor’s upstairs toilet is rolling into your ceiling, if the alley maintenance hole at De Longpre and Cahuenga starts belching sewer water, the right call gets someone moving within minutes. Hollywood buildings are dense and older, so we don’t wait for “business hours.” We match the problem to the responder and get the water stopped.

Shutoff or street overflow first: the numbers that move city crews

If the leak is on your side of the meter, you’ll want a private plumber. If the flow is from the public side or out in the street, City crews take it. Start with location and source, then dial accordingly.

For a curbside or meter-side emergency that needs the street valve turned, call the Los Angeles Department of Water and Power’s 24-hour line at 1-800-342-5397. That is the LADWP emergency number that handles water trouble calls including emergency offs and low pressure around Hollywood. They answer every day, all hours, and they can dispatch to shut the water at the city side when your home valve won’t hold or is missing.

If the problem is a sewage overflow in the street, an alley, or from a city maintenance hole near De Longpre Avenue, contact LA Sanitation & Environment’s 24-hour Customer Care Center at 1-800-773-2489. LASAN staffs rapid response for sewer issues citywide and will log an investigation ticket immediately. They also keep overnight monitoring teams for overflows and odor complaints throughout Los Angeles, including Hollywood and West Hollywood corridors around De Longpre.

For lower-urgency city help like blocked storm drains after a downpour or bulky-item obstructions that are worsening localized flooding but not actively backing sewage, MyLA311 is the front door. Inside Los Angeles city limits, dial 311. From any phone, you can also reach the call center at 213-473-3231. Citywide operations publish call-center hours but accept emergency sewer reports through LASAN’s 24-hour number above at any time.

If your bathroom or kitchen leak is clearly inside the unit or building plumbing, jump to a licensed emergency plumber. The faster that first valve turns, the less time you spend drying walls and talking with a property manager later.

Four Los Angeles plumbing dispatches that pick up near De Longpre Avenue

All of the following companies publicly staff emergency lines around the clock and actively serve Hollywood. Their lines ring at night, on weekends, and on holidays. You can start your call with “I’m on De Longpre Avenue near Vine” and they’ll know the grid.

Mike Diamond “The Smell Good Plumber”

Mike Diamond operates a 24-hour dispatch throughout Los Angeles, with an emergency line at 800-446-6453. The company’s own materials state they run fully stocked trucks for day and night jobs and handle typical emergency work like leaks, drains, and water heaters. If your valve fails in a 1920s fourplex between De Longpre and Sunset, tell them you need a rapid shutoff and a supply-line repair in a multi-unit building. They are a general home services provider, so the same call center can keep you scheduled if the emergency crosses into HVAC or electrical after a flood.

Rooter Hero Plumbing & Air

Rooter Hero states that it provides 24/7/365 service citywide with no extra charge for nights, weekends, or holidays. Their Los Angeles page also claims they can project a dispatch in around 30 minutes depending on traffic and time of day. They routinely handle sewer and mainline clearing, hydro-jetting, slab leaks, and water heaters. If you’re in a condo on De Longpre east of Cahuenga and the main stack is backing up across multiple fixtures, ask them for a mainline assessment and a camera inspection after the emergency clear.

Ritz Plumbing

Ritz Plumbing advertises 24/7 emergency coverage with specific pages for Hollywood and West Hollywood, which bracket De Longpre Avenue. They’ve served Los Angeles County since 1931 according to their own company history. They take calls for multi-unit backups, gas line issues that need immediate shutoff, and water heaters that quit during active use. If you manage a mixed-use building near De Longpre and La Brea, telling Ritz you need methodical triage across several units is the right framing for their team-based approach.

Roto-Rooter Los Angeles

Roto-Rooter runs a Los Angeles location that is listed as Open 24/7, 7 days a week, with published language that they charge no extra fee for nights, weekends, or holidays. They also say they provide on-site estimates before work begins. If a slab leak bubbles up through your living room floor near De Longpre and Ivar, tell them you need emergency stop, leak locate, and a same-day mitigation handoff. Their Los Angeles operation also advertises water damage cleanup if your unit needs extraction right after the repair.

What I’ll ask you for on the phone so we don’t lose time

Have three quick facts ready. First, exact location like “De Longpre at Wilcox, south side courtyard unit.” Second, shutoff status. Tell me if you closed the unit valve, a building valve, or none because there is no access. Third, what’s running right now. “Active spray under sink” gets a different truck than a “floor drain rolling sewage” and both differ from “water heater failed during shower, no active leak now.” These details decide if we send a sewer machine, a camera and hydro-jet, a leak-locate kit, or a water heater replacement truck.

Time on De Longpre swings with Hollywood traffic. That’s why companies that publish round-the-clock lines are practical here. Rooter Hero publicly projects a possible ~30-minute dispatch depending on time and traffic. Roto-Rooter publicly lists the Los Angeles office as Open 24/7. Those are the kind of simple flags I listen for when I sort your call. It tells me there is a human at the other end when you ring at 1:40 a.m.

Costs around Hollywood: what changes the number on your invoice

Most Los Angeles emergency plumbers will give you a number on site, not by phone, and several publish that they give on-site estimates before work. That protects you from paying for the wrong scope. What tends to move the price in Hollywood buildings is predictable. Multi-unit backups that require stack access often take longer, especially if you need to enter a neighbor’s unit or unlock a rooftop cleanout. Old cast iron under a 1930s building can crack after clearing, which means a sewer repair plan instead of a simple snake. Slab leaks need specialized locate gear and a repair pathway that might mean an epoxy liner or a reroute through the ceiling.

Some companies publicly say they do not add a premium for nights or weekends. Roto-Rooter’s Los Angeles page states no extra charge for nights, weekends, or holidays. Rooter Hero says the same thing in its own FAQs. Those policies don’t tell you what the base job will cost, but they do mean a Friday 11 p.m. call is priced the same way as a Tuesday morning by those specific firms. If you prefer a different company, ask this question up front and write down the answer with the dispatcher’s name.

Hollywood’s aged copper and galvanized lines can complicate a quick fix. If you’re near De Longpre and Vine in a mid-century building and the main line keeps clogging after a basic snake, expect the tech to recommend a camera inspection. That is common in Hollywood and gives you a recording you can hand to a landlord or HOA to justify a permanent repair. If a water heater fails during active use and leaks, ask whether the company can permit a replacement with the City of Los Angeles on the next business day and set you up with a safe temporary shutoff until that permit is pulled.

Hollywood-specific quirks that change the first hour

Along De Longpre Avenue you have a mix of 1920s fourplexes, postwar garden apartments, and newer infill. Older buildings often hide valves behind painted-over access doors. Newer ones have HOA-controlled mechanical rooms. In either case, time disappears walking for keys. Tell dispatch if a property manager or security office needs to open those rooms and get that person on the same call if you can. A plumber with a 24/7 line can drive at 2 a.m., but only you or your building can unlock a gate code panel.

Street-side issues are easier when you give the right city number. If a city maintenance hole on De Longpre is surging, LASAN at 1-800-773-2489 is the shortest route to a municipal crew. If your unit valve is frozen and you need the curb stop shut off at the meter, LADWP at 1-800-342-5397 handles emergency offs all night. Those two numbers are different from MyLA311’s 311 or 213-473-3231, which is excellent for non-urgent requests but not the sewer truck you need at 3 a.m.

Finally, Hollywood’s hillsides and clay soils can make small leaks travel. If water appears in your ceiling below a neighbor’s shower, get a licensed tech to document the source and shut it down. If a concrete floor feels warm near a bathroom wall south of De Longpre, that is the classic slab-leak tell and you need a locate before you start tearing tile. Roto-Rooter’s Los Angeles operation and several other firms publish that they handle leak detection and can hand off to water damage cleanup if needed. Ask for that dual capability on the initial call if your floors are already wet.

Quick Takeaways for De Longpre callers

• Street-side shutoff or city sewer overflow: call LADWP 1-800-342-5397 for water offs at the meter and LASAN 1-800-773-2489 for public sewer issues. Both lines operate 24/7.
• Unit or building plumbing leak: use a 24/7 private plumber. Near De Longpre, Rooter Hero and Roto-Rooter both state no extra charge for nights, weekends, and holidays.
• Need a city request that is not an active emergency: inside Los Angeles city limits, dial 311 or 213-473-3231 for MyLA311 to route the right department.
• When you call any provider, lead with location, shutoff status, and what’s flowing now. That alone can save 15 to 30 minutes on the first visit.
• If the issue is a recurring mainline clog in an older Hollywood building, ask for a camera inspection and a saved recording right after the emergency clear.

Reader Q&A

Who handles a sewer backup burbling from a maintenance hole on De Longpre at 2 a.m.?

That is a municipal sewer issue. Call LA Sanitation & Environment’s 24-hour line at 1-800-773-2489 for immediate response. If wastewater is backing into your unit as well, you can also call a 24/7 private plumber for interior cleanup and documentation while LASAN handles the street.

Is there anyone I can call at night who won’t charge extra because it’s the weekend?

Yes. Rooter Hero and Roto-Rooter publicly state no additional charge for nights, weekends, or holidays on their Los Angeles pages. You still get an on-site estimate for the actual repair, but the timing itself is not an upcharge according to those companies.

I can’t find a working shutoff in my unit. Who can turn the water off at the curb?

Call LADWP’s 24-hour emergency number at 1-800-342-5397. They can dispatch to operate the street-side valve at the meter. Then schedule a private plumber to install or repair your main shutoff so you’re not dependent on the street valve next time.

How fast can a plumber get to De Longpre Avenue late at night?

Response depends on traffic and distance, but Rooter Hero’s Los Angeles page projects a dispatch in about 30 minutes in many cases. Roto-Rooter lists the Los Angeles location as Open 24/7. That constant staffing is what helps late-night coverage in Hollywood where most buildings share walls and pipes.

When you’re choosing between providers, start with who is answering live right now, who confirms a crew window you can accept, and whether after-hours pricing changes the math. Near De Longpre Avenue, those simple signals will narrow your list to one or two calls fast.

Published: September 8, 2026